Internet Service

Technical Support:  1-888-396-9944

For more web based technical information please view the
greenmountainaccess.net web site.

Technical Support

Dial-up service for  $19.95 per month includes:

  • World Wide Web Access

  • Personal e-mail account

  • 5 MB of personal web space

  • toll free technical support in Vermont

  • Webmail

  • Nationwide roaming capabilities

  • free set-up

Common Sense:

  • Be considerate.  Your monthly fee is not a dedicated connection.  If you are connected for long periods of time you could be driving the cost of this service up, slowing down connections,  and posible blocking other customers access.  It is anticipated that peak usage time will be 6 - 9 pm.  It would be helpful to all users if you used the internet during peak in moderation.

  • No spamming.

  • No illegal activities.

  • We reserve the right to disconnect service without warning if it is used inappropriately.

  • Account balances over 45 days old will be disconnected for nonpayment.

Ways to Increase Data Transmission Speeds & Reliability over your telephone line:  First, you must remember that the telephone network was originally desigend for voice traffic, and only recently has the need for faster data transmission over the network evolved.  Here is a list of "user controllable" factors that may effect transmission of data over voice telephone lines.

  • Use a quality modem.  More expensive, name brand v.90 modems usually have better error detection.

  • Type and speed of your computer, and the amount of memory (RAM) that is available.

  • Any additional device plugged into a single line has the potential to slow down a connection (i.e. additional telephones, and answering machines) can all hinder performance.  This can be easily tested by disconnected any additional equipment from the line and plugging your modem in directly.  If your connections are better, you have apiece of equipment that is impeding your connection.

  • Faulty inside wiring.

  • Call waiting and off premise extensions can all impact performance.

  • Distance from the serving central office to your location is a Non user controllable factor.